CONTENTS
你關在家裡第幾天了呢?新冠肺炎帶動了「宅經濟」大爆發,電商平台業績直線上升,你有想過收取包裹時也可能會陷入感染危機嗎?!為了因應陸續傳出物流配送員確診案例,日本宅急便推出了這樣的新對策,不只保護顧客,配送員的職業安全也算進去了!
2020春天開始的新冠肺炎肆虐全球,在病毒不分人種、一視同仁情況之下,各行各業大受衝擊,特別是飲食、百貨業者更是業績跌落30%起跳,紛紛暫停營業中,但就在此時!電商平台、美食外送、線上遊戲、手遊與交友軟體的業績則是大幅上升中,但是你有想過嗎?雖然網購減少了人群聚集的機會,輾轉而來的包裹可能也把病毒帶來了?!
「 島上不用保持安全的社交距離,虛擬世界沒有隔閡 」
日本宅急便推出「免簽收」取貨
由於大家不敢出門,以及日本政府當局不斷呼籲平日夜晚、週末假日非必要狀態請勿出門的「自肅狀態」等等,電商平台的銷售數字相對節節升高,許多人收到包裹後會以酒精或噴霧先進行消毒,也有人會將包裹放置一段時間後再打開,然而是你否想過,從物流配送員手中拿下原子筆簽收包裹的同時,也有可能會是最直接接觸病毒的關鍵時機呢?相反的每天挨家挨戶登門拜訪的配送員,也是處於風險極高的的狀態之下!
於是日本宅急便公司ヤマト運輸便針對這樣雙方皆有風險的狀況提出「免簽收」的配送服務,如果收件人擔心病毒傳染,當宅急便配送員按門鈴時,可以直接透過對講機告知「將包裹放置門口即可」,待配送員離開後自行開門取件。為了避免此服務也必須由配送員確認收件者當下為「在家」的狀態才可進行。
【4/15 更新】
日本郵政也因應避免新冠肺炎感染再擴大,即日起取消「當日再次配送」的服務,而原本僅針對緊急事態中的7都府縣地區的配送措施實施的「免簽收服務」,也將範圍提升至日本全國各地皆可通行,期望對配送員或收件人能再多一些保護。
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