Start Your Japan Trip With Nothing to Weigh You Down

You’ve just arrived in Japan, and you’re ready to see the sights, feast on fresh sushi, and shop till your wallet begs you to stop –  but first, before you can get started, you need to deal with that heavy luggage you just dragged off the plane!

Until now, a luggage-laden journey to the hotel has been the first step for most trips to Japan. After all, even if you arrive early in the morning, you don’t want to be carrying luggage around all day while you see the sights! For travelers who arrive in the evening ready to relax, trying to keep ahold of large luggage on Japan’s rush hour trains has always been an unavoidable nightmare. However, the hassle of heading to the hotel with luggage in hand is now a thing of the past. Visit the JAL ABC counter at Haneda Airport, Narita Airport, or Kansai Airport, and you can take advantage of their Same-Day Delivery Service instead! This convenient luggage delivery option will lift a weight off your shoulders (literally), so you can begin your Japan trip however you choose!

What Is Japan’s Same-Day Luggage Delivery Service?

Where to Find Same-Day Delivery Services in Japan

The Same-Day Delivery Service, designed to get your luggage to your hotel while you enjoy Japan the way you want, is available at the JAL ABC counter—located in the Arrival Lobby at Haneda Airport Terminal 3, Narita Airport Terminals 1 and 2, or Kansai Airport Terminal 1. You’ll find it on the same floor as the arrival lobby.

JAL ABC Counter
Location:
　JAL ABC Counter, Haneda Airport Terminal 3, 2F Arrival Lobby
　JAL ABC Counter, Narita Airport Terminal 1 (South Wing), 1F Arrival Lobby
　JAL ABC Counter, Narita Airport Terminal 2, 1F Arrival Lobby
　JAL ABC Counter, Kansai Airport Terminal 1, 1F Arrival Lobby
Hours: hours vary by location; check the official website for details
Fees: JPY 4,500 (tax included) per piece of luggage
*Use the exclusive coupon code “JALSEP25” to get JPY 1,000 off on each luggage delivery!

How to Use the Delivery Service
Step 1: Scan the QR Code & Enter Your Information

^{_{The images above feature the counter at Haneda Airport.}}

When you arrive at the JAL ABC counter to drop off your luggage, you’ll notice a poster featuring a QR code, next to a tablet labeled “Same-Day Delivery Service.” The first step of the process is to use your own device and scan the QR code to open the registration page.

The form for registering your information is available in multiple languages, including English, Chinese (Simplified/Traditional), and Korean, making it easy for anyone to use. After agreeing to the terms of service, you just enter all the information needed for a quick and efficient delivery: the date, your airport, the number of pieces of luggage, your hotel name, the person registering the luggage, the name registered at your hotel, contact information, and payment information. Once you’ve submitted the form, you’ll receive a confirmation email with a QR code. Keep this QR code ready for the next step!

*Delivery zones and times vary from airport to airport. You can find all the details on the official website.

Step 2: Print Luggage Tags

Once you’ve received a QR code via email, scan it on the tablet screen, just like in the pictures above. The information you just submitted will be displayed for verification, and if everything is correct, you can go ahead and press the “print” button at the bottom right to print your luggage tags.

^{_{The images above are an example; your actual luggage tag may look different.}}

The tablet will print you multiple copies of your luggage delivery information, so first you’ll need to stick one copy to a luggage tag. Secure that tag to your luggage, and give the remaining tags to the counter staff.

Step 3: Counter Drop-Off & Hotel Pick-Up

After attaching the tag, your luggage is ready to go! Proceed to the counter and hand your luggage over to the staff, who will ensure it gets delivered directly to your hotel. With your heavy bags taken care of, you’re now free to start your adventure in Japan without anything weighing you down!

Useful Tips for Using Luggage Delivery

Deliverable Items & Pricing

This delivery service accepts luggage up to 180 cm in total size (width + depth + height), and the maximum weight per piece is 30 kg. The size limits include most standard luggage, so unless you’ve got something really oversized, your luggage is likely to be eligible. If you’re not sure, you can always check the official website, or ask the counter staff, who can give you the most accurate answer!

Important Note: Delivery Eligibility

This Same-Day Delivery Service is only available for travelers staying in hotels. Luggage cannot be delivered to private residences or shared accommodations like an Airbnb. Please confirm that your accommodations are eligible before using the service!

▶︎ Find Important Information & Restrictions on the Official Site

Same-Day Luggage Delivery Is Especially Convenient For…

The Same-Day Delivery Service is a convenient option for anyone traveling through airports that offer the service. However, we think it will be especially helpful for a few kinds of travelers in particular. If you’re traveling for business, for example, the service makes it easy to go straight to meetings from the airport without the hassle of bulky luggage. For busy travelers planning to spend a weekend or just a couple of days in their first destination as part of a larger trip, handing over large luggage right at the airport leaves much more time for enjoying the city! And serious shoppers or heavy packers with huge, hefty bags can avoid the trouble of dragging their luggage through the city all the way to the hotel. Without luggage to worry about, there’s more freedom to enjoy an amazing trip to Japan!

Maximize Your First Day in Japan With Same-Day Delivery Service

Indulge in a Japanese Food Tour As Soon as You Arrive

With so much amazing food in Japan and so little time, many travelers make it a mission to start exploring Japan’s many famous eateries as soon as they arrive. However, traveling all the way to the hotel to drop off luggage can take hours away from the first day of a trip, which might mean missing lunch or dinner time, or even arriving after a certain delicacy has sold out for the day.

With the Same-Day Delivery Service, you can save time and avoid the frustration of just trying to find something quick and easy around your hotel. Without all the extra baggage, the world (or in this case, Japan’s amazing dining scene) is your oyster. Take advantage of this convenient service, and dive right into the Japan food tour of your dreams!

▶︎ Find More Japan Dining Info & Recommendations

Enjoy a Day Trip From the Airport on Day One

The lively crowds and constant energy of cities with major airports are certainly worth experiencing, but sometimes you want to see a different side of Japan. Short visits to nearby destinations—places like Hakone and Kamakura, for those flying into Tokyo’s Haneda Airport, for example—have become popular in recent years. But the hassle of heavy luggage can discourage travelers from venturing out on the first day.

If the fresh air and scenic views of a day trip straight from the airport are calling out to you, the Same-Day Delivery Service can help make it simple to head directly to your destination and start filling up your travel itinerary from day one. For example, relax away the fatigue of a long plane ride into Tokyo with a little day trip to Hakone, famous for its onsen and under two hours from the city. Or live out your anime dreams and enjoy a full day in the seaside setting of Kamakura, spotting the sunset behind the passing train cars before heading back to Tokyo. You can enjoy the whole day without worrying about your luggage, and return to the hotel to find it waiting for you!

Recommendations Near Tokyo (Haneda Airport / Narita Airport)
▶︎ Hakone Travel Recommendations
▶︎ Kamakura Travel Recommendations
▶︎ Chiba Travel Recommendations

Recommendations Near Osaka (Kansai Airport)
▶︎ Kansai Travel Recommendations

Enjoy Your Japan Trip With Family & Older Relatives

Dealing with too much luggage can be especially exhausting when traveling with older parents or young children, and it’s no fun to travel when everyone’s frustrated and tired. Lighten everyone’s load by sending your bags straight to the hotel from the airport, put everyone in a good mood, and get ready to enjoy the trip together!

If you’re flying into Tokyo, for example, Odaiba is a particularly family-friendly area, with observation decks looking out at Tokyo Bay and Rainbow Bridge, as well as large shopping malls like DiverCity and Aqua City, and easy access to Tokyo hot spring facilities and the interactive art exhibitions at TeamLab. Without the burden of carrying luggage around, families can explore and enjoy Tokyo to the fullest, from the moment they arrive in the city!

▶︎ Odaiba Travel Recommendations
▶︎ Chiba Travel Recommendations
▶︎ Kansai Travel Recommendations

Feel the Freedom of Traveling Light in Japan

It’s much easier to put together the trip of your dreams with more time to enjoy what you love, and without luggage weighing you down! Hand off your bags to the transportation experts, add a little flexibility to your itinerary, and watch how this new freedom can dramatically improve your travel experience.

The Same-Day Delivery Service offers a convenient and enjoyable start for your adventure, and you can now register online up to two months in advance, perfect for those who love to prep thoroughly before a trip starts. Check out our latest travel tips for destinations all over Japan, and start planning your trip today!

^{*The information above (prices, coupons, service details) is accurate as of the date of publication, but may be subject to change. Please check the official website for the most up-to-date information.}

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